code 4213

limit of user not sufficent (error code 4213)

 

Description

The credit limit of your user login is not sufficent
This error occurs when the user login your are working with has no sufficent credit limit anymore.
E.g. you try to obtain a product with a value of 20 EUR but the remaining limit of your user login is 10 EUR.
This credit limit is a daily limit, so it gets resetted daily.


Recommended action

The credit limit of a user can be configured within brodos.net.

If you have an own brodos.net POS system and have access to it as an administrator (or with the necessary permission) please search for the user in menue
MASTERDATA > PERSONS
Once found go into TAB CONTENTCARD and edit the limit there.
In case you do not have the necessary permissions please note down the error-code and get in toch with your system administrator to ask him to increase your users daily limit.

If you do not have an own POS system but a customer login in your distributors system, you can also configure the limit in case you have the proper permissions in place.
To do so go to menue SETTINGS > OWN COMPANY DATA, open the TAB CONTENTCARD and choose the desired user. Edit the limit there and save.
In case you do not have the necessary permissions please note down the error-code and get in touch with your distributor to ask him to increase your users daily limit.

Further Information for 1st level support

report incident

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