code 4221

product temporarily not available (error code 4221)

 

Description

This product is not available at the moment
This normally is a temporary error.
This error occurs if in the moment you are requesting a PIN / Code for a product is out-of-stock.
This can happen to temporary high frequency on the product. Normally the product is back available after 5 to 10 minutes.


Recommended action

Please give the stock the chance for an automatic refill and wait for 5 to 10 minutes before trying again.

In case the product ist still out of stock after these 5 to 10 minutes please wait for another few minutes as it is possible that the product is requested very often in this time.

Alternatively: consider to choose a different value of the product > often there are products from the same provider but with different denominiations (e.g. Steam 10 EUR, Steam 20 EUR etc..)

In case this error persists for a longer period of time it might be the case that this product really went out of stock.
In this case please consider to switch to a different denomination of the product and feel free to address this error to your Account Manager or your distributor.

Further Information for 1st level support

report issue

en