code 4299

cardnumber (serialnumber) is wrong (error code 4299)

 

Description

The entered serial number sent is wrong or unknown or does not match with the product EAN.


Recommended action

Please verify that you have sent the correct serial-number belonging to that product EAN.
Please also check for typos in the number in case you entered the serialnumber manually.
After you ensured to use the correct number please try again.

Further Information for 1st level support

report incident

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