code 81

transaction rejected by supplier (e.g. invalid mobile number) (error code 81)

 

Description

The used mobile number is either invalid/unknown or not active in the carrier network.


Recommended action

Please verify that you have chosen the correct product for the SIM-card (correct mobile network operator?)
Also please check your entered number for any kind of typos.

Please note that freshly activated SIM cards usually need to wait a few hours before they can be topped up.

If this error persists, please note down the error code and get in touch with your Mobile Network Operator.

report incident

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