code K1012

Login details are incorrect (error code K1012)

 

Description

This error occurs most often when user is trying to login with wrong login credentials (username and/or password)


Recommended action

If you get this error in a mobile app, please use your username instead of an email address to login.

Please check your time and date first.
Then check your username and/or password.
Reset your password if necessary.

report incident

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