| Error code |
Error description |
| 00 |
Transaction was successful |
| 0001 |
Permission denied or transaction rejected by supplier |
| 0002 |
Error during processing |
| 0012 |
Error during processing of transaction, transaction rejected by supplier (parameter is missing or value is malformed) |
| 0020 |
Error during processing |
| 0024 |
Insufficient permissions for this action |
| 0026 |
User not known |
| 0035 |
Product configuration not found (Product not found - searched by ean13 & cspid) |
| 0036 |
Authentication service timed out |
| 80 |
Supplier not available currently or does not respond in time |
| 81 |
Transaction rejected by supplier (e.g. invalid mobile number) |
| 82 |
Sim-card is locked for further topups |
| 83 |
The upper limit for topups is reached for this sim-card |
| 88 |
Supplier not available currently or does not respond in time |
| 91 |
Supplier not available currently or does not respond in time |
| 97 |
Error during processing of transaction or transaction rejected by supplier (MAC error) |
| 2002 |
Error while placing order |
| 3002 |
Invalid customer email |
| 4202 |
Product not found or not configured |
| 4203 |
Product type is not supported |
| 4205 |
Product-EAN does not match the product-currency |
| 4206 |
Mobile number is missing in request |
| 4207 |
User not known |
| 4208 |
User is locked for this service |
| 4210 |
Customer number (debitor) is locked |
| 4211 |
Error during processing |
| 4213 |
Limit of user not sufficient |
| 4214 |
Limit of customer number / shop not sufficient (debitor limit) |
| 4216 |
Limit of customer number / shop not sufficient (system limit) |
| 4217 |
Limit of customer number / shop not sufficient (system limit) |
| 4220 |
No permission to obtain this product |
| 4221 |
Product temporarily not available |
| 4222 |
Error during processing |
| 4225 |
Supplier not available currently or does not respond in time |
| 4227 |
Product temporarily not available |
| 4229 |
Terminal ID already in use |
| 4247 |
Error during processing |
| 4248 |
Cancellation for this product not supported |
| 4252 |
Reservation-time of the transaction has expired |
| 4254 |
Transaction status invalid for performed action (combination invalid) |
| 4260 |
Error during processing |
| 4263 |
Product is locked |
| 4265 |
Card number (serial number) is wrong |
| 4266 |
Parameter is missing or value is malformed |
| 4267 |
ContentCard code is wrong |
| 4269 |
ContentCard code has been used already (already consumed) |
| 4270 |
ContentCard code has been used already (already consumed) |
| 4271 |
ContentCard code / POSA card is not active yet (inactive) |
| 4273 |
Product not found or not configured |
| 4274 |
Supplier not available currently or does not respond in time |
| 4275 |
POSA card is (already) activated |
| 4285 |
Data does not match |
| 4288 |
ContentCard code has been cancelled (inactive and locked) |
| 4292 |
Invalid combination > product-EAN does not match the card number |
| 4294 |
Insufficient permissions for this action |
| 4295 |
Supplier not available currently or does not respond in time |
| 4299 |
Card number (serial number) is wrong |
| 4500 |
Error during processing |
| 4504 |
PC not activated / registered to obtain digital products |
| 4505 |
PC not activated / registered to obtain digital products (PC is locked) |
| 13005 |
Transaction rejected by supplier (e.g. invalid mobile number) |
| 13007 |
Supplier not available currently or does not respond in time |
| 13011 |
Supplier not available currently or does not respond in time |
| 13101 |
Error during processing |
| 13108 |
Error during processing |
| 13116 |
Error during processing |
| 14001 |
Error during processing of transaction, transaction rejected by supplier |
| 14003 |
Error during processing of transaction, transaction rejected by supplier |
| 14004 |
Error during processing of transaction, transaction rejected by supplier |
| 14006 |
Error during processing of transaction, transaction rejected by supplier |
| 14007 |
Error during processing of transaction, transaction rejected by supplier |
| 14008 |
Error during processing of transaction, transaction rejected by supplier |
| 14010 |
Error during processing of transaction, transaction rejected by supplier |
| 14011 |
Error during processing of transaction, transaction rejected by supplier |
| 14051 |
Error during processing of transaction, transaction rejected by supplier |
| 14052 |
Error during processing of transaction, transaction rejected by supplier |
| 14053 |
Error during processing of transaction, transaction rejected by supplier |
| 14086 |
Error during processing of transaction, transaction rejected by supplier |
| 14104 |
Error during processing of transaction or transaction rejected by supplier |
| 14109 |
Error during processing of transaction or transaction rejected by supplier |
| 15052 |
Error during processing of transaction or transaction rejected by supplier |
| 15094 |
Error during processing of transaction or transaction rejected by supplier |
| 15097 |
Error during processing of transaction or transaction rejected by supplier |
| 42181 |
Error during processing |
| 42182 |
Error during processing |
| 42183 |
Error during processing |
| 42184 |
Error during processing |
| 42185 |
Error during processing |
| 42531 |
Error during cancellation request - data does not match |
| 42532 |
Error during cancellation request - data does not match |
| 42541 |
Error during cancellation request - max. cancellation time exceeded |
| 42751 |
POSA card is (already) activated |
| 500 |
Invalid mapping |
| 503 |
Service unavailable |
| 504 |
Gateway Time Out |
| 5001 |
Technical error while creating order. Please try again later |
| 6001 |
Error while validating App Id |
| 6006 |
App Id is not valid |
| 7052 |
No data found to display |
| 8888 |
Login in IMEI Management not possible |
| CON-100 |
Error during PIN Import |
| W-0001 |
You are not logged in to the news section |
K1000
MK1000 |
Unknown Error |
K1001
MK1001 |
Error while fetching data |
K1002
MK1002 |
Server connection problem |
K1003
MK1003 |
Network problem |
K1004
MK1004 |
Kiosk not registered |
K1005
MK1005 |
Printer problem |
K1006
MK1006 |
Error during print process |
K1007
MK1007 |
No database available |
K1008
MK1008 |
Error while updating article data |
K1009
MK1009 |
Product without price |
K1010
MK1010 |
Error while placing order |
K1011
MK1011 |
No compatible database available |
K1012
MK1012 |
Login details are incorrect |
K1013
MK1013 |
Article database is not up-to-date |
K1014
MK1014 |
Configuration Error |
K1015
MK1015 |
No Internet connection |
K1016
MK1016 |
Something went wrong |
K1017
MK1017 |
Something went wrong |
K1018
MK1018 |
Something went wrong |
K1019
MK1019 |
Something went wrong |
K1020
MK1020 |
Please provide valid filter |
| TQ00191 |
My issue is not listed - I cannot find any matching issue |