Error code |
Error description |
00 |
Transaction was successful |
0001 |
Permission denied or transaction rejected by supplier |
0002 |
Error during processing |
0012 |
Error during processing of transaction, transaction rejected by supplier (parameter is missing or value is malformed) |
0020 |
Error during processing |
0024 |
Insufficient permissions for this action |
0026 |
User not known |
0035 |
Product configuration not found (Product not found - searched by ean13 & cspid) |
0036 |
Authentication service timed out |
80 |
Supplier not available currently or does not respond in time |
81 |
Transaction rejected by supplier (e.g. invalid mobile number) |
82 |
Sim-card is locked for further topups |
83 |
The upper limit for topups is reached for this sim-card |
88 |
Supplier not available currently or does not respond in time |
91 |
Supplier not available currently or does not respond in time |
97 |
Error during processing of transaction or transaction rejected by supplier (MAC error) |
2002 |
Error while placing order |
3002 |
Invalid customer email |
4202 |
Product not found or not configured |
4203 |
Product type is not supported |
4205 |
Product-EAN does not match the product-currency |
4206 |
Mobile number is missing in request |
4207 |
User not known |
4208 |
User is locked for this service |
4210 |
Customer number (debitor) is locked |
4211 |
Error during processing |
4213 |
Limit of user not sufficient |
4214 |
Limit of customer number / shop not sufficient (debitor limit) |
4216 |
Limit of customer number / shop not sufficient (system limit) |
4217 |
Limit of customer number / shop not sufficient (system limit) |
4220 |
No permission to obtain this product |
4221 |
Product temporarily not available |
4222 |
Error during processing |
4225 |
Supplier not available currently or does not respond in time |
4227 |
Product temporarily not available |
4229 |
Terminal ID already in use |
4247 |
Error during processing |
4248 |
Cancellation for this product not supported |
4252 |
Reservation-time of the transaction has expired |
4254 |
Transaction status invalid for performed action (combination invalid) |
4260 |
Error during processing |
4263 |
Product is locked |
4265 |
Card number (serial number) is wrong |
4266 |
Parameter is missing or value is malformed |
4267 |
ContentCard code is wrong |
4269 |
ContentCard code has been used already (already consumed) |
4270 |
ContentCard code has been used already (already consumed) |
4271 |
ContentCard code / POSA card is not active yet (inactive) |
4273 |
Product not found or not configured |
4274 |
Supplier not available currently or does not respond in time |
4275 |
POSA card is (already) activated |
4285 |
Data does not match |
4288 |
ContentCard code has been cancelled (inactive and locked) |
4292 |
Invalid combination > product-EAN does not match the card number |
4294 |
Insufficient permissions for this action |
4295 |
Supplier not available currently or does not respond in time |
4299 |
Card number (serial number) is wrong |
4500 |
Error during processing |
4504 |
PC not activated / registered to obtain digital products |
4505 |
PC not activated / registered to obtain digital products (PC is locked) |
13005 |
Transaction rejected by supplier (e.g. invalid mobile number) |
13007 |
Supplier not available currently or does not respond in time |
13011 |
Supplier not available currently or does not respond in time |
13101 |
Error during processing |
13108 |
Error during processing |
13116 |
Error during processing |
14001 |
Error during processing of transaction, transaction rejected by supplier |
14003 |
Error during processing of transaction, transaction rejected by supplier |
14004 |
Error during processing of transaction, transaction rejected by supplier |
14006 |
Error during processing of transaction, transaction rejected by supplier |
14007 |
Error during processing of transaction, transaction rejected by supplier |
14008 |
Error during processing of transaction, transaction rejected by supplier |
14010 |
Error during processing of transaction, transaction rejected by supplier |
14011 |
Error during processing of transaction, transaction rejected by supplier |
14051 |
Error during processing of transaction, transaction rejected by supplier |
14052 |
Error during processing of transaction, transaction rejected by supplier |
14053 |
Error during processing of transaction, transaction rejected by supplier |
14086 |
Error during processing of transaction, transaction rejected by supplier |
14104 |
Error during processing of transaction or transaction rejected by supplier |
14109 |
Error during processing of transaction or transaction rejected by supplier |
15052 |
Error during processing of transaction or transaction rejected by supplier |
15094 |
Error during processing of transaction or transaction rejected by supplier |
15097 |
Error during processing of transaction or transaction rejected by supplier |
42181 |
Error during processing |
42182 |
Error during processing |
42183 |
Error during processing |
42184 |
Error during processing |
42185 |
Error during processing |
42531 |
Error during cancellation request - data does not match |
42532 |
Error during cancellation request - data does not match |
42541 |
Error during cancellation request - max. cancellation time exceeded |
42751 |
POSA card is (already) activated |
500 |
Invalid mapping |
503 |
Service unavailable |
504 |
Gateway Time Out |
5001 |
Technical error while creating order. Please try again later |
6001 |
Error while validating App Id |
6006 |
App Id is not valid |
7052 |
No data found to display |
8888 |
Login in IMEI Management not possible |
CON-100 |
Error during PIN Import |
W-0001 |
You are not logged in to the news section |
K1000
MK1000 |
Unknown Error |
K1001
MK1001 |
Error while fetching data |
K1002
MK1002 |
Server connection problem |
K1003
MK1003 |
Network problem |
K1004
MK1004 |
Kiosk not registered |
K1005
MK1005 |
Printer problem |
K1006
MK1006 |
Error during print process |
K1007
MK1007 |
No database available |
K1008
MK1008 |
Error while updating article data |
K1009
MK1009 |
Product without price |
K1010
MK1010 |
Error while placing order |
K1011
MK1011 |
No compatible database available |
K1012
MK1012 |
Login details are incorrect |
K1013
MK1013 |
Article database is not up-to-date |
K1014
MK1014 |
Configuration Error |
K1015
MK1015 |
No Internet connection |
K1016
MK1016 |
Something went wrong |
K1017
MK1017 |
Something went wrong |
K1018
MK1018 |
Something went wrong |
K1019
MK1019 |
Something went wrong |
K1020
MK1020 |
Please provide valid filter |
TQ00191 |
My issue is not listed - I cannot find any matching issue |