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Error code Error description Error handling
TQ00163 What is the status of my delivery? code-500
TQ00164 I have some problem with my delivery, To whom can I address this to? code-500
TQ00165 My order does not get processed code-500
TQ00331 Where is my delivery? code-500
TQ00332 My package has not arrived, what's next? code-500
TQ00333 My package arrived damaged, what options do I have? code-500
TQ00334 My delivery is not completed, what's next? code-500
TQ00335 The wrong goods were delivered, how is the exchange done? code-500
TQ00336 The product quality is not as described, what options do I have? code-500
TQ00337 The product does not work, how is the exchange done? code-500
TQ00338 When will my goods be shipped? code-500
TQ00339 Where and when can I pick up my order? code-500
TQ00340 How will my order be delivered? code-500
TQ00341 How long does the delivery take? code-500
TQ00342 Can I choose the parcel service? code-500
TQ00343 Can the goods be delivered to a packing station? code-500
TQ00344 How do I return goods? code-500
TQ00345 What is the status of my return? code-500
TQ00346 When do I get my money back? code-500
TQ00347 What do I have to consider when returning goods? code-500
TQ00348 I have contacted my dealer, but I have not received any feedback code-500
TQ00349 I have initiated a return shipment, but I have not received a refund from my dealer code-500
TQ00350 I am a retailer and would like to join Logic code-500
TQ00351 I have ordered something for pick-up, but could not pick up the goods in time code-500
TQ00352 I have sold something through my Onlineshop for home delivery. When I will receive my credit? code-500
TQ00353 How can I cancel my order? code-500
TQ00191 My issue is not listed - I cannot find any matching issue code-500