productsupport ContentCard

ContentCard product support

System status:

I can’t activate my PC for ContentCard – Access Denied (TQ00197)

Recommended action Your account doesn’t have the right “ContentCard Admin”. In this case please consult your system-administrator as he is able to grant you this permission as well he can directly activate your PC as he is receiving those E-Mails also.

Questions & Topics:

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Error code Error description Error handling
TQ00102 How can I verify if a PIN got used / redeemed already? code-500
TQ00106 The prepaid money has not been credited to my account code-500
TQ00108 How can I find out if a sale transaction was cancelled (how can I find the cancelled transaction)? code-500
TQ00109 BSSL cannot get installed code-500
CQ00176 What does POSA mean? code-500
CQ00177 What is Content Kiosk? code-500
CQ00178 What is Mini Kiosk? code-500
CQ00179 What advantages I have when marketing digital products from ContentCard? code-500
CQ00180 What type of digital product sales are there? code-500
CQ00181 How can I activate ContentCard as a merchant? code-500
CQ00182 How can I carry out direct recharges as a dealer? code-500
CQ00183 How can I print out PIN codes as a merchant? code-500
CQ00184 What technical connectivity options does ContentCard AG offer? code-500
CQ00185 Can I sell ContentCard digital products without an online POS system or technical connection? code-500
CQ00186 Why ContentCard is the right partner? code-500
CQ00187 What advantages does Content Kiosk have for my business? code-500
CQ00188 What are the technical requirements for operating the Content Kiosk / Mini Kiosk? code-500
TQ00189 The PC activation e-mail is not received code-500
TQ00190 Error during PIN Import CON-100 code-500
TQ00194 The is not loading - error 503 service unavailable code-500
TQ00197 I can’t activate my PC for ContentCard – Access Denied code-500
TQ00221 Login connection failed code-500
TQ00230 I can’t see my all logins. Why? code-500
CQ00233 Can I check my limit for digital products? code-500
TQ00263 I got an extra invoice after changing the billing interval. Why? code-500
TQ00191 My issue is not listed - I cannot find any matching issue code-500