Error code |
Error description |
Error handling |
0001 |
permission denied or transaction rejected by supplier |
 |
0012 |
error during processing of transaction, transaction rejected by supplier (parameter is missing or value is malformed) |
 |
0020 |
error during processing |
 |
0024 |
insufficent permissions for this action |
 |
0026 |
user not known |
 |
0035 |
product configuration not found
(Product not found - searched by ean13 & cspid) |
 |
80 |
supplier not available currently or does not respond in time |
 |
81 |
transaction rejected by supplier (e.g. invalid mobile number) |
 |
82 |
sim-card is locked for further topups |
 |
83 |
the upper limit for topups is reached for this sim-card |
 |
88 |
supplier not available currently or does not respond in time |
 |
91 |
supplier not available currently or does not respond in time |
 |
97 |
error during processing of transaction or transaction rejected by supplier (MAC error) |
 |
4202 |
product not found or not configured |
 |
4203 |
product type is not supported |
 |
4205 |
product-EAN does not match the product-currency |
 |
4206 |
mobile number is missing in request |
 |
4207 |
user not known |
 |
4208 |
user is locked for this service |
 |
4210 |
customer number (debitor) is locked |
 |
4211 |
error during processing |
 |
4213 |
limit of user not sufficent |
 |
4214 |
limit of customer number / shop not sufficent (debitor limit) |
 |
4216 |
limit of customer number / shop not sufficent (system limit) |
 |
4217 |
limit of customer number / shop not sufficent (system limit) |
 |
4220 |
no permission to obtain this product |
 |
4221 |
product temporarily not available |
 |
4222 |
error during processing |
 |
4225 |
supplier not available currently or does not respond in time |
 |
4227 |
product temporarily not available |
 |
4229 |
terminal ID already in use |
 |
4247 |
error during processing |
 |
4248 |
cancellation for this product not supported |
 |
4252 |
reservation-time of the transaction has expired |
 |
4254 |
transaction status invalid for performed action (combination invalid) |
 |
4260 |
error during processing |
 |
4263 |
product is locked |
 |
4265 |
cardnumber (serialnumber) is wrong |
 |
4266 |
parameter is missing or value is malformed |
 |
4267 |
ContentCard code is wrong |
 |
4269 |
ContentCard code has been used already (already consumed) |
 |
4270 |
ContentCard code has been used already (already consumed) |
 |
4271 |
ContentCard code / POSA card is not active yet (inactive) |
 |
4273 |
product not found or not configured |
 |
4274 |
supplier not available currently or does not respond in time |
 |
4275 |
POSA card is (already) activated |
 |
4288 |
ContentCard code has been cancelled (inactive and locked) |
 |
4292 |
invalid combination > product-EAN does not match the cardnumber |
 |
4294 |
insufficent permissions for this action |
 |
4295 |
supplier not available currently or does not respond in time |
 |
4299 |
cardnumber (serialnumber) is wrong |
 |
4500 |
error during processing |
 |
4504 |
PC not activated / registered to obtain digital products |
 |
4505 |
PC not activated / registered to obtain digital products (PC is locked |
 |
13005 |
transaction rejected by supplier (e.g. invalid mobile number) |
 |
13007 |
supplier not available currently or does not respond in time |
 |
13011 |
supplier not available currently or does not respond in time |
 |
13101 |
error during processing |
 |
13108 |
error during processing |
 |
13116 |
error during processing |
 |
14001 |
error during processing of transaction, transaction rejected by supplier |
 |
14003 |
error during processing of transaction, transaction rejected by supplier |
 |
14004 |
error during processing of transaction, transaction rejected by supplier |
 |
14006 |
error during processing of transaction, transaction rejected by supplier |
 |
14007 |
error during processing of transaction, transaction rejected by supplier |
 |
14008 |
error during processing of transaction, transaction rejected by supplier |
 |
14010 |
error during processing of transaction, transaction rejected by supplier |
 |
14011 |
error during processing of transaction, transaction rejected by supplier |
 |
14051 |
error during processing of transaction, transaction rejected by supplier |
 |
14052 |
error during processing of transaction, transaction rejected by supplier |
 |
14053 |
error during processing of transaction, transaction rejected by supplier |
 |
14086 |
error during processing of transaction, transaction rejected by supplier |
 |
14104 |
error during processing of transaction or transaction rejected by supplier |
 |
14109 |
error during processing of transaction or transaction rejected by supplier |
 |
15052 |
error during processing of transaction or transaction rejected by supplier |
 |
15094 |
error during processing of transaction or transaction rejected by supplier |
 |
15097 |
error during processing of transaction or transaction rejected by supplier |
 |
42181 |
error during processing |
 |
42182 |
error during processing |
 |
42183 |
error during processing |
 |
42184 |
error during processing |
 |
42185 |
error during processing |
 |
42531 |
error during cancellation request - data does not match |
 |
42532 |
error during cancellation request - data does not match |
 |
42541 |
error during cancellation request - max. cancellation time exceeded |
 |
42751 |
POSA card is (already) activated |
 |
0002 |
error during processing |
 |
0036 |
Authentication service timed out |
 |
500 |
Invalid mapping |
 |
6001 |
Error while validating aapid |
 |
6006 |
AppId is not valid |
 |
4285 |
Data does not match |
 |
K1000 |
Unknown Error |
 |
K1001 |
Error while fetching data |
 |
K1002 |
Server connection problem |
 |
K1003 |
Network problem |
 |
K1007 |
No database available |
 |
K1008 |
Error while fetching expansion file |
 |
K1011 |
No compatible database available |
 |
K1012 |
Login details are incorrect
|
 |
TQ00191 |
My issue ist not listed - I cannot find any matching issue |
 |