Printer is not working (TQ00144)

Recommended action

Please check the below:
- Is the printer turned on?
- Is paper in the printer?
- Is the paper loaded correctly?
- Is the cover of the printer completely closed?
- Is the printer connected to your kiosk tablet via USB?
- Is the Kiosk App connected to the printer? (Set checkmark if popup is selected).

You can test this by printing out an article detail.

Was this helpful?