The monitor does not show any image at all (black remains) (TQ00253)

Recommended action

Check whether the stick or monitor is defective.

There is a method how you can do this:

1. Remove the stick from the monitor.
> If the monitor starts normally, the stick is defective and must be replaced. Please contact your sales representative.
2. If the monitor remains black, please check the power connection again; if there is still no signal, the monitor is defective and must be replaced.

You can also contact to support:

Timings: Monday to Friday (9:00 AM to 6:00 PM)
Number: +49 9133 7770 800

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