| Error code |
Error description |
| CQ00166 |
What is the cost of my-Store.TV App? |
| CQ00167 |
With which hardware you can use the my-Store.TV App? |
| CQ00168 |
Which channels are available? |
| CQ00169 |
How can I play the contents? |
| CQ00170 |
What exactly is played in the respective channels? |
| CQ00171 |
How often are the contents of the channels updated? |
| CQ00172 |
How can I change the channel? |
| CQ00173 |
How does the update process work? |
| CQ00174 |
Do I have to be online all the time? |
| CQ00175 |
Does the bandwidth of my Internet play a role? |
| TQ00246 |
The displayed channel is outdated |
| TQ00247 |
The date is set to 31.12.1970 and cannot be updated |
| TQ00248 |
The Google Account cannot be synchronised |
| TQ00249 |
The monitor works normally but shows a green image after some time (the channel continues to run) |
| TQ00250 |
The monitor works normally but stops after some time and shows a white image (the channel stops) |
| TQ00251 |
The monitor only shows the my-Store.TV start screen |
| TQ00252 |
The monitor only shows the Google splash screen (4 coloured circles) |
| TQ00253 |
The monitor does not show any image at all (black remains) |
| TQ00254 |
The monitor doesn't show any picture (black) variant: 2 monitors are connected via a Splitter (often mounted in the furniture meter) |
| TQ00255 |
How to check/read out the MAC address? |
| TQ00425 |
How can I check my Internet connection? |
| TQ00452 |
There are black pauses / a black picture between the transition of the advertisements |
| TQ00472 |
How can I reset my device? |
| TQ00487 |
How can I find out the Android version of my device? |
| TQ00532 |
How can I cancel my Omnichannel product? |
| TQ00191 |
My issue is not listed - I cannot find any matching issue |
