Questions & Topics:

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Error code	Error description
TQ00163	What is the status of my delivery?
TQ00164	I have some problem with my delivery, To whom can I address this to?
TQ00165	My order does not get processed
TQ00331	Where is my delivery?
TQ00332	My package has not arrived, what's next?
TQ00333	My package arrived damaged, what options do I have?
TQ00334	My delivery is not completed, what's next?
TQ00335	The wrong goods were delivered, how is the exchange done?
TQ00336	The product quality is not as described, what options do I have?
TQ00337	The product does not work, how is the exchange done?
TQ00338	When will my goods be shipped?
TQ00339	Where and when can I pick up my order?
TQ00340	How will my order be delivered?
TQ00341	How long does the delivery take?
TQ00342	Can I choose the parcel service?
TQ00343	Can the goods be delivered to a packing station?
TQ00344	How do I return goods?
TQ00345	What is the status of my return?
TQ00346	When do I get my money back?
TQ00347	What do I have to consider when returning goods?
TQ00348	I have contacted my dealer, but I have not received any feedback
TQ00349	I have initiated a return shipment, but I have not received a refund from my dealer
TQ00350	I am a retailer and would like to join brodos.net Logic
TQ00351	I have ordered something for pick-up, but could not pick up the goods in time
TQ00352	I have sold something through my Onlineshop for home delivery. When I will receive my credit?
TQ00353	How can I cancel my order?
TQ00191	My issue is not listed - I cannot find any matching issue