| Error code |
Error description |
| TQ00100 |
App download is not working (‘downloading’) |
| TQ00102 |
How can I verify if a PIN got used / redeemed already? |
| TQ00106 |
The prepaid money has not been credited to my account |
| TQ00108 |
How do I find out if a sale transaction was cancelled (how do I find the cancelled transaction)? |
| TQ00138 |
Article pictures do not get loaded |
| TQ00139 |
No connection in playstore |
| TQ00140 |
In menu ‘update data now’ everything shows N/A |
| TQ00142 |
Downloading and installation of new updates are cancelled / interrupted and do not complete |
| TQ00143 |
When opening playstore it shows the error message ‘an error occurred’ |
| TQ00193 |
My device is not connecting to the internet |
| CQ00213 |
I want so send my Kiosk back. Should I use the original packaging? |
| TQ00221 |
Login connection failed |
| TQ00223 |
Manual configured time and date are incorrect after restarting Kiosk |
| TQ00227 |
Articles are missing in the Mini Kiosk |
| TQ00268 |
How do I find the MAC address of my Android device? |
| TQ00269 |
How do I perform a factory reset on my Android device? |
| TQ00270 |
How do I install the ePIN Seller App (Android & iOS)? |
| TQ00532 |
How can I cancel my Omnichannel product? |
| TQ00191 |
My issue is not listed - I cannot find any matching issue |
