Questions & Topics:

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Error code	Error description
TQ00100	App download is not working (‘downloading’)
TQ00102	How can I verify if a PIN got used / redeemed already?
TQ00106	The prepaid money has not been credited to my account
TQ00108	How do I find out if a sale transaction was cancelled (how do I find the cancelled transaction)?
TQ00138	Article pictures do not get loaded
TQ00139	No connection in playstore
TQ00140	In menu ‘update data now’ everything shows N/A
TQ00142	Downloading and installation of new updates are cancelled / interrupted and do not complete
TQ00143	When opening playstore it shows the error message ‘an error occurred’
TQ00193	My device is not connecting to the internet
CQ00213	I want so send my Kiosk back. Should I use the original packaging?
TQ00221	Login connection failed
TQ00223	Manual configured time and date are incorrect after restarting Kiosk
TQ00227	Articles are missing in the Mini Kiosk
TQ00268	How do I find the MAC address of my Android device?
TQ00269	How do I perform a factory reset on my Android device?
TQ00270	How do I install the ePIN Seller App (Android & iOS)?
TQ00191	My issue is not listed - I cannot find any matching issue