Articles can’t be found even if the correct EAN has been scanned (TQ00224)

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From time to time it happens that articles in the cash or in receipts are not found if the correct EAN of the article is scanned into the EAN or full text search field.
This may be due to a misconfiguration of the scanner.
1. Switching to German solves the problem. The manual for the scanner distributed by Brodos AG can be found here: Programming Guide1) go to page 23.
2. Start the configuration by scanning "Start of Configuration".
3. Now scan "Keyboard language support- German".
4. To finalise scan "End of Configuration".

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