If you get error message (TQ00496) in brodos.net App then it most likely issue with data (Store Id) which is required to use feature & proceed further with app – Following functionality will not worked due to this problem and recommended troubleshooting actions as mentioned below.
Impacted functionality due to error code TQ00496
1. My Devices -
- Kiosk tab – App is displaying list of Kiosk devices which are installed/placed in your store(s).
2. Brodos.net Analytics -
- App is displaying sales analytics and number of customers data within this section.
3. Buy Product -
- You can buy hardware products for your business from brodos.net App (Business to business functionality).
Recommended action
- Checklist
- Please make sure your device is connected with internet.
- General Troubleshooting
- If you are already logged into brodos.net App then sign out and sign in again.
- If problem still persists, please follow below steps:
- Force close and relaunch the brodos.net app
- Open your device's settings.
- Click Apps and notifications > Select brodos.net - App.
- Click Force stop.
- Login again.
- Try to access functionality which you like to access.
- Force close and relaunch the brodos.net app
- If problem still persists, please fill out the appropriate form:
- Contact Support {Timings: Monday to Friday (9:00 AM to 6:00 PM)}